Professional Resume

Managed content through a custom Content Management System (CMS)
Executed implementation of new and existing client website orders
Supervised general SEO strategies and website health for over 150 clients
Conducted client-facing quarterly performance reviews
Maintained client profiles on Google My Business and Yext
Monitored and maintained Google Analytics, Google Tag Manager, Google Search Console, and proprietary client-facing software
Implemented SEO updates and continually learned best practices in response to changing Google ranking factors

Proficient in Content Management Systems: WordPress, Squarespace, and some experience with Wix
Conduct weekly site audits for Search Engine Optimization, identifying and addressing issues to enhance usability and crawlability, aiming for high-ranking search results across major search engines
Experienced in setting up Google My Business (Google Business Profile), Bing Places, Yelp, Google Tag Manager, and Google Analytics tracking services for new clients
Configure custom conversion events in Google Analytics and Google Tag Manager based on clients' specific data collection needs
Collaborate with clients and senior development team to implement new sites from development phase to launch
Build websites using HTML, JavaScript, and various WordPress plugins, adhering to SEO best practices for a smooth and successful launch
Manage server-side integration and deployment of new websites

Total sales of over $900k
7th in total sales and installation volume across the entire multi international organization
150+ custom installations requiring high precision drilling and re-sealing of OEM body panels - the company's bread and butter
Excellent customer satisfaction rating on online feedback process

Provide warranty and technical support
Process Product Integrity Claims, perform order entry, data capturing, process returns and handle general inquiries of past, current and future products on the market
Assisted supply chain department with data to ensure we met customer and dealer's needs
Provided feedback to design engineers

Security clearance required due to U.S. Customs bypass
Manage international shipping of electromagnetically sensitive equipment
Selecting, receiving and auditing material kits requiring further assembly for shipment to assembly facilities

Powered equipment and performance instructor
Appliances and “Building” Department
Establish training and retraining schedules and see them through safely
Responsible for department paperwork and keeping digital data base systems current
Managed department Product Loss Prevention program
Assisted in managing day to day operations
Managed department operations when direct supervisor was out